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Deckscapes of Virginia LLC, doing business as xScape
Effective Date: Jan 1st, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING
DATA
Deckscapes of Virginia LLC (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
We collect the following types of information:
Personal Information:
Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies
Customer Communication:
Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback
We use collected data for:
Providing and improving our services
• Processing transactions and payments
• Communicating with you about your inquiries, appointments, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent
Mobile information is never shared. Deckscapes of Virginia LLC (dba xScape) does not share, sell, rent, or provide mobile phone numbers, opt-in records, or SMS consent data to any third party or affiliate for marketing or promotional purposes, at any time. Text messaging originator opt-in data and consent are excluded from every other category of information sharing described in this policy. The only parties who receive your mobile number are the licensed messaging providers and aggregators that deliver our messages on our behalf, and they are contractually barred from using it for any other purpose.
What we collect for messaging. Your mobile number, the date and time of your opt-in, the page where you opted in, and the exact consent language you were shown.
Consent. You receive text messages only if you affirmatively checked a consent box on our contact form at https://xscape.world/contact. Consent boxes are unchecked by default and are never a condition of purchase or of submitting the form. You may consent to service messages, marketing messages, both, or neither.
Message categories. Service messages include appointment confirmations and reminders, project progress updates, material delivery notifications, and support replies. Marketing messages include deck design ideas, seasonal maintenance tips, and offers.
Message frequency. Message frequency varies, up to 4 messages per month per program.
Message and data rates. Message and data rates may apply.
Opting out. Reply STOP to any message to stop all messages from that number. Opt-out requests are processed immediately and we send one confirmation message. Reply START to resubscribe.
Help. Reply HELP or INFO, call (703) 775-4532, or email sales@xscape.world.
Retention. We retain opt-in and opt-out records for as long as required by applicable law and carrier requirements.
Full SMS program terms are at https://xscape.world/terms-and-conditions.
We do not sell, rent, or trade personal information. We may share information with:
Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
• SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive
• All service providers are contractually obligated to maintain confidentiality and security
If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders
In case of mergers, acquisitions, or sale of assets
• In such cases, your data remains protected under the terms of this policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We implement and maintain reasonable security measures to protect your personal information:
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection
• Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
We use cookies and similar technologies to:
Analyze site traffic and user behavior
• Remember your preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
You have the right to:
Access, update, or delete your personal information
• Opt-out of marketing emails by clicking “unsubscribe” in our emails
• Opt-out of SMS messages by replying “STOP”
• Request information on how we process your data
• Withdraw consent at any time for future communications
• Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise these rights, please contact us using the information in Section 10.
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Deckscapes of Virginia LLC.
We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Deckscapes of Virginia LLC
Phone: 703-365-0747
Website: http://xscape.world
By using our website and services, you consent to this Privacy Policy.
